For wedding and event venues

Every inquiry answered in seconds, in their language.

Venue Usher is a chat assistant for your website. It answers couples day and night using only what your website says, then hands your team a lead that is ready to call.

Free demo built from your own website. No call needed to see it.

Maple HallEvent inquiries · replies in seconds

Bonjour! Nous cherchons une salle pour 180 invités en juin. Avez-vous un menu halal?

Félicitations! Le Grand Salon accueille jusqu'à 220 invités assis, et nous offrons un menu halal. L'équipe confirmera les dates de juin. Quelle date avez-vous en tête?

replied in 3.4s
Lead for your team · in EnglishWedding · June · 180 guests

Wants a halal menu. Asked which June Saturdays are open. Wrote in French.

Maple Hall is a made up venue for this example.

Couples message several venues at once.

The venue that answers first, and answers well, often gets the tour.

Venue Usher makes sure that is you, even at 2 AM.

A front desk that never goes home

Answers in seconds

Day or night, weekends included. Couples get a real answer while they are still on your website.

Speaks their language

English, French, Chinese, Urdu, Punjabi, Arabic, Tamil and 15 more. It replies in whatever language the couple writes in.

Only says what you say

It answers from your website and the facts you confirm. No made up prices, dates or policies. If it doesn't know, it says your team will confirm.

Hands you the lead

Date, guest count, event type, contact details and their questions, summarized in English for your team.

Takes tour requests

It offers times to visit and your team confirms. Nothing is booked without you.

Looks like your venue

Your colours, fonts and logo, so it feels like part of your website and not a plug-in.

The demo is just the start

Your demo is built only from your public website, so you can see how it looks and how it talks to couples. The full version goes much further, because we build it with your team.

Free

Your demo

  • Built from your public website
  • Your colours, fonts and logo
  • Answers what your website already says
The real thing

Your full Venue Usher

  • We sit down with your events team and learn how you work
  • We add what isn't online, like pricing sheets, package details, menus, policies and the questions you hear every week
  • Your team reviews its answers and decides what it should and should not say
  • We set its tone to sound like your venue
  • Leads go straight to your team's inbox
  • We review real conversations with you and keep improving it

From demo to your front desk

  1. 1

    See your demo

    We build it from your public website so you can try it the way a couple would.

  2. 2

    Set it up with your team

    We sit down with your events team and add what isn't online, from pricing and packages to the questions couples always ask.

  3. 3

    Go live

    Paste one line on your website and a chat bubble appears. Works with WordPress, Wix, Squarespace and custom sites.

  4. 4

    Keep getting better

    We look at real questions with you and update what it knows, so the answers get sharper every month.

The chat on this page runs on the same engine your venue would get. Ask it anything.

Built by someone who has worked the floor

I'm Ejaaj. I spent 5 years in wedding and event setup, including at Casa Loma, and I'm now a software engineer. Venue Usher is the front desk I wish every venue had. I set up every venue myself, working with your team, so you always know who to call.

Ejaaj Ahmed on LinkedIn →

Get your free demo

Tell us your venue. We'll build a private demo from your website and email you the link, usually within a day. If you like what you see, we'll set up the full version with your team.

  • Built from your own website
  • Your colours and logo
  • No call or credit card needed to see it

Questions venues ask

Is the demo what we'd get?

No. The demo only knows what's on your public website, so you can see the look and the basics. The full version is set up with your team, adds the details you don't publish, and keeps improving after launch.

Will it make things up?

No. It only uses your website and the facts your team confirms. When a couple asks something it can't answer, it says your team will follow up and passes the question to you.

Do we need new software?

No. It is one line of code on your website. Leads come to your team by email.

Can it book tours on our calendar?

Not directly. It collects tour requests with suggested times, and your team confirms. That way nothing gets double booked.

How long does setup take?

Your demo is usually ready within a day. The full setup depends on your venue and usually takes a working session or two with your team.

What if our details change?

Tell us and we update it, usually the same day. New packages, seasonal menus, holiday hours, anything.

What does it cost?

It depends on your venue. We go over it after you have seen your demo, so you know exactly what you are paying for.

Questions? Ask me